We got two of these boxes. The 1 ice pack they put in the box was all mush and not cold at all.
We opened the first box as soon as we got it. did not let it sit out at all. This is what it looked like.
Didn't think I was seeing things right so took a different picture. Nope, it really was this bad. If I were a girlfriend, I would have been ticked off. LOL. My kids asked if someone had eaten them already.
This was the other box. Clearly, it was under that single icepack.